General

  • Q: Why the name “TradeWind Productions?”
  • Q: How will I receive my final video?
  • Q: Can you produce my event in HD (high definition)?
  • Q: What is an Online DVD?
  • Q: Why are your prices so expensive/affordable?
  • Q: Who's really running this company – husband or wife?
  • Weddings

  • Q: How far in advance do I need to book my wedding?
  • Q: How will I receive my final video?
  • Q: My uncle/sister/cat has a camera and will be videotaping the wedding for us. Can you still edit it afterward?
  • Q: How far can you travel for a wedding?
  • Q: Can you help me find a photographer?
  • Q: Do you produce commitment ceremonies or other non-traditional ceremonies?
  • Q: Can you help me find a photographer?
  • Q: Will there be a lot of large equipment and bright lighting at my ceremony?
  • Q: I like one of the packages, but there are some things I'd like to change. Can I still get the package discount?
  • Corporate Services

  • Q: What exactly constitutes “corporate services?”
  • Q: Do you provide any bulk rates for ongoing business agreements?
  • Q: Can my company receive video services under a barter arrangement?
  • Q: How long does it usually take to complete a project and have the final DVD?
  • Q: Are you insured against injury?
  • Special Events

  • Q: Do we need to provide electrical connections at our event for video equipment?
  • Q: Can we pre-sell copies of DVDs before an event?
  • Q: If you sell DVDs of the event, does my group receive a percentage of sales?
  • Q: How long does it take to receive the final DVD?
  • Media Transfer Services

  • Q: Can you provide “touch-up” services?
  • Q: I have so many boxes of old film reels and even more boxes of VHS tapes. How can this all fit on a DVD?
  • Q: I no longer have a safe place to store my old photos and film reels, but I want to make sure they are preserved. What do you recommend?
  • Q: Should I really even consider having my films transferred to DVD when there are HD video capabilities on the horizon?
  • Q: How do I know you will take care of my delicate media?